FAQ
Frequently asked questions.
Wholesale should be simple. Here are the answers to the questions retailers ask most often.
Ordering
What is the minimum wholesale order?
The minimum wholesale order is $150 USD.
Can I mix different styles in the same order?
Yes. You can mix different styles across your order and purchase just one piece per style.
There is no minimum quantity required for each individual product.
What currency are your prices in?
All prices are listed in U.S. dollars (USD).
Do I need to contact you to place a wholesale order?
No. Standard wholesale orders can be placed directly through our website.
Browse the catalog, select your products, add them to your cart, and complete checkout online.
Pricing & Inventory
How does your volume pricing work?
Volume discounts are based on the total number of pieces in your order.
12–59 pieces: 5% off
60–119 pieces: 8% off
120+ pieces: 15% off
The more you buy, the more you save.
Are the products shown on the website actually in stock?
Yes. Products listed on the website correspond to available inventory and are ready for fulfillment.
What you see is what we have in stock.
Can I order only one piece of a product?
Yes. You can order one piece per style, provided your total order meets the $150 USD wholesale minimum.
Shipping & DDP
Where do you ship?
B2B Trendy currently ships wholesale orders from China to the United States.
How much does shipping cost?
Our UPS DDP express shipping rate is $39 USD.
Shipping is free for orders over $600 USD.
How long does delivery take?
UPS DDP express delivery to the United States is estimated at 5–8 business days.
Delivery times are estimates and may vary depending on the destination and circumstances affecting the shipment.
What does DDP mean?
DDP stands for Delivered Duty Paid.
Under the DDP service, B2B Trendy handles applicable import duties and customs clearance according to the selected service.
No customs surprises.
When will my order ship?
Orders are packed and shipped within one business day after payment is received.
Payments
How can I pay for my order?
You can pay securely at checkout using PayPal, Mercado Pago, or major credit and debit cards.
Are prices shown before or after wholesale discounts?
The applicable volume discount is based on the total number of pieces in your order.
Quality & Materials
What materials do your products use?
Our catalog includes products made with a variety of materials, including stainless steel, 304 stainless steel, 316L stainless steel, titanium steel, S925 sterling silver, copper, brass, zircon, freshwater pearl, imitation pearl, resin, natural stone, leather, glass, and others.
Material information is provided at the product level whenever available.
Is all B2B Trendy jewelry waterproof or tarnish-resistant?
No universal claim is made across the entire catalog.
Attributes such as waterproof, tarnish-resistant, or hypoallergenic are indicated only when they are specifically supported for the relevant product or collection.
Warranty & Returns
Do your products have a warranty?
Yes. Every product is covered by a 180-day warranty against manufacturing defects, subject to our warranty terms.
What should I do if I receive a product with a manufacturing defect?
Contact us with your order information and details about the issue.
We'll review the claim and determine the appropriate resolution according to our warranty terms.
How do returns work?
Returns are handled according to our applicable return policy and terms.
Please contact us before returning an item so we can provide the appropriate instructions for your order.
Still have questions?
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